ONE LOVE ORGANICS, INC.
CONSUMER PRIVACY POLICY
Effective Date: November 11, 2026
One Love Organics, Inc. (“One Love Organics,” “OLO,” “we,” “our,” or “us”) is a Georgia corporation that manufactures and sells skincare products through its e-commerce websites at oneloveorganics.com and wholesale.oneloveorganics.com (collectively, the “Websites”). Our online store is hosted on the Shopify Inc. (“Shopify”) e-commerce platform. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our Websites, create an account, make a purchase, subscribe to our newsletter, communicate with us, or otherwise provide personal information to us.
By using our Websites or providing personal information to us, you acknowledge that you have read and understood this Privacy Policy. If you have any questions or concerns, please contact us at service@oneloveorganics.com or (912)‑434‑4212.
1. Our Information Practices
a. Categories of Information We Collect
The following table describes the categories of personal information we collect and examples of the data within each category:
| Category of Data | Examples |
|---|---|
| Identifiers / Contact Details | We may collect information, such as your first and last name, email address, phone number, mailing address, shipping address, and billing address. If you are a member of our affiliate or referral programs, we may collect information you submit to us, such as social media account identifiers. |
| Account Information | We may collect information such as your username, password, and account preferences. |
| Commercial / Transaction Information | Purchase history, order details, loyalty and rewards activity, and payment method (note: full payment card numbers are processed by Shopify and are not stored by One Love Organics). If you are a member of our affiliate or referral programs, we may collect information such as order identifiers, purchase dates, transaction values, applied discount codes, and commission attributable to the affiliate. To facilitate payouts, we may also collect payment account details, billing information, or tax information. |
| Internet or Network Activity | IP address, browser type and version, pages visited on our websites, date and time of visit, referring URL, and device identifier. If you are a member of our affiliate or referral programs, we may collect information such as, unique affiliate identifiers and referral codes, referral links and campaign parameters, clicks and referral activity, cookie or similar tracking identifiers, referral and conversion timestamps. |
| Geolocation Data | Precise geolocation data and approximate location inferred from IP address. |
| Communications | Emails, contact form submissions, customer service inquiries, and newsletter sign-up information. |
b. Sources of Personal Information
We collect personal information from the following sources:
Directly from You: We collect information that you voluntarily provide when you make a purchase, create an account, subscribe to our newsletter, submit a contact or customer service inquiry, or otherwise interact with our Websites.
Automatically: When you visit our Websites, we automatically collect certain information through cookies, tracking pixels, web beacons, and similar technologies, as described in Section 1(f) below.
Shopify Platform: Because our online store is hosted on Shopify, certain personal information (including transaction and account data) is collected and processed through Shopify’s e-commerce platform and stored on Shopify’s secure servers. Shopify processes this data both as a service provider acting on our behalf and, in some cases, as an independent controller for its own purposes (such as platform improvement and analytics). For more information, see Shopify’s privacy policy at shopify.com/legal/privacy.
Additional Third-Party Platforms: One Love Organics may receive personal information through the following types of third-party platforms:
- Affiliate and referral platforms, currently Social Snowball
- Loyalty and rewards platforms, currently Smile.io
- Customer review platforms, currently Judge.me
- Email and SMS marketing platforms, currently Klaviyo, where consumers submit information through signup forms or SMS opt-ins
Social media and advertising platforms, including Meta/Facebook/Instagram, Pinterest and Google, where those integrations provide attribution, engagement, lead or related customer information back to One Love Organics. Our wholesale/B2B setup is not an additional source of personal information. It uses information already held in Shopify and applies internal customer tags.
c. Purposes for Collecting Personal Information
We use personal information for the following purposes:
Fulfilling Transactions: Processing and shipping orders, managing returns and exchanges, and communicating with you about your purchases.
Operating and Improving Our Business: Administering our Websites, analyzing consumer needs and website activity, improving our products and services, and developing new offerings.
Communications: Responding to your questions, inquiries, and customer service requests, and sending service announcements.
Marketing: Sending newsletters, promotional offers, and other marketing communications where you have opted in or where otherwise permitted by law.
Legal Compliance: Complying with applicable laws, regulations, legal processes, and our internal policies.
Other Purposes: Any other purpose disclosed to you at the time your information is collected or to which you subsequently consent.
d. Disclosure of Personal Information to Third Parties and Service Providers
We may disclose your personal information to the following categories of recipients:
Service Providers: We engage third-party service providers to perform functions on our behalf, such as payment processing, order fulfillment and shipping, email delivery, website hosting, and data analytics. These service providers are contractually obligated to use personal information only as necessary to perform services for us and in accordance with applicable law.
Advertising and Analytics Partners: We use Google Analytics, Google Tag Manager, META/Facebook, and Pinterest to collect and analyze information about how visitors use our Websites. Social media widgets embedded on our Websites may also collect information, including your IP address, and may set cookies.
Legal and Regulatory: We may disclose personal information when required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of One Love Organics, our customers, or others.
Business Transactions: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, personal information may be transferred to the acquiring or successor entity.
With Your Permission: We may disclose personal information for other purposes with your consent or at your direction.
e. Sale or Sharing of Personal Information
We do not sell your personal information in exchange for monetary consideration. However, we use cookies and similar technologies, including Google Tag Manager, as well as social media widgets, which may transmit certain information about your browsing activity to third-party platforms. Under some state privacy laws (such as the California Consumer Privacy Act, as amended by the California Privacy Rights Act, and similar laws in other states), this transmission of data to third-party platforms may be defined as a “sale” or “sharing” of personal information. The categories of personal information that may be disclosed in this manner include: internet or network activity information (such as browsing history on our Websites), device identifiers, and geolocation data.
As a small e-commerce business incorporated and operating in Georgia, One Love Organics does not meet the threshold applicability requirements of any comprehensive U.S. state privacy law currently in effect. Georgia does not currently have a comprehensive consumer data privacy statute. Notwithstanding the foregoing, we provide a cookie consent banner on our Websites that allows you to manage your cookie preferences and reject optional cookies as a matter of best practice.
f. Cookies and Other Tracking Technologies
Our Websites use cookies, tracking pixels, web beacons, and similar technologies to enhance your experience and to help us understand how our Websites are used. The types of technologies we use include:
Strictly Necessary Cookies: These are required for the Websites to function properly (e.g., maintaining session state, enabling shopping cart functionality, processing transactions through Shopify).
Functionality / Preference Cookies: These cookies remember your preferences and settings (e.g., language, region) to provide a more personalized experience.
Performance / Analytics Cookies: We use Google Analytics and Google Tag Manager to collect information about how visitors interact with our Websites, including pages visited, time spent on pages, and general traffic patterns. This helps us improve our Websites and services.
Targeting / Marketing Cookies: These cookies and pixels may be set by third-party advertising partners to build a profile of your interests and deliver relevant advertisements on other sites.
Social Media Widgets: Our Websites may include social media features and widgets that can collect your IP address, the page you are visiting, and may set a cookie to enable the feature to function properly. These features are governed by the privacy policies of the respective social media platforms.
Managing Your Preferences: Our Websites feature a cookie consent banner that allows you to accept or reject optional cookies across the following categories: Strictly Necessary, Functionality, Performance, Targeting, and Do Not Sell or Share. Most web browsers also allow you to control cookies through their settings. You can typically set your browser to refuse all cookies or to indicate when a cookie is being set. However, some features of our Websites may not function properly if cookies are disabled.
Do Not Track: Our Websites do not currently respond to browser “Do Not Track” signals.
g. How Long Your Personal Information Will Be Kept
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. In determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, whether we can achieve those purposes through other means, and applicable legal requirements.
When personal information is no longer needed for the purposes for which it was collected, we will delete or de-identify it in accordance with our internal practices.
h. Keeping Your Personal Information Secure
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or destruction. Our online store is hosted on Shopify’s platform, which provides secure server infrastructure, encrypted data transmission, and PCI-DSS-compliant payment processing.
You are responsible for maintaining the confidentiality of your account credentials and password. While we take reasonable steps to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security of your information.
i. Websites Operated by Third Parties
Our Websites may contain links to third-party websites, including our social media pages and other external sites. This Privacy Policy does not apply to those third-party websites. We encourage you to review the privacy policies of any third-party websites you visit. We are not responsible for the privacy practices or content of third-party websites.
j. Shopify E-Commerce Platform
Our online store is hosted on Shopify Inc. Shopify provides us with the e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application, on secure servers behind firewalls. Shopify processes your personal information both as a service provider acting on our behalf and, in some cases, as an independent data controller for its own purposes (such as platform improvement, analytics, and fraud prevention).
For more information about how Shopify handles personal information, please review Shopify’s privacy policy at https://www.shopify.com/legal/privacy.
2. Your Privacy Rights and Choices
Some state privacy laws provide consumers with specific rights regarding their personal information, including the right to confirm whether a business is processing personal information, the right to access or receive a portable copy of personal information, the right to request deletion or correction of personal information, the right to withdraw consent, and the right to opt out of certain uses such as targeted advertising or the sale or sharing of personal information.
Georgia does not currently have a comprehensive consumer data privacy statute, and, as a small e-commerce business in Georgia, One Love Organics does not meet the threshold applicability requirements for comprehensive privacy laws enacted in other states (such as the California Consumer Privacy Act, the Virginia Consumer Data Protection Act, or similar statutes). That said, we value your privacy and are committed to transparency. We would be happy to assist you with questions about how we use your data, or to delete your personal information at your request, on a voluntary basis. If you have any questions or concerns, please contact us at service@oneloveorganics.com or (912)-434‑4212.
When you submit a request, we may need to verify your identity before processing it. If you have an account with us, we may verify your identity by asking you to log in to your account. If you do not have an account, we may verify your identity by matching at least two data points you provide with information we already have on file. We will endeavor to respond to your request within 45 days of receipt. If we need additional time, we will notify you of the reason and the expected response date.
At our discretion, we may accept requests submitted by an authorized agent on your behalf. If you use an authorized agent, we may require verification of the agent’s authority (such as a power of attorney or signed written authorization) in addition to verifying your identity.
Children’s Privacy: Our Websites are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly. If you believe we have inadvertently collected information from a child under 13, please contact us at service@oneloveorganics.com.
International Visitors: Our Websites are controlled and operated by One Love Organics, Inc. from the State of Georgia, United States. If you access our Websites from outside the United States, you do so on your own initiative and are responsible for compliance with local laws. By providing personal information to us, you consent to the transfer and processing of your information in the United States.
3. Marketing Communications
We may send you newsletters, promotional offers, and other marketing communications about our products and services if you have provided your email address to us or where otherwise permitted by law. Marketing communications may be sent to individuals who have subscribed to our newsletter, made a purchase, created an account, or otherwise expressed interest in our products.
Opting Out: You may opt out of receiving marketing emails at any time by clicking the “unsubscribe” link included in each marketing email, or by contacting us at service@oneloveorganics.com. Please note that even if you opt out of marketing communications, we may still send you non-promotional messages, such as order confirmations, shipping notifications, account updates, and responses to your specific inquiries.
4. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes to this Privacy Policy, we will post the updated policy on our Websites with a revised “Effective Date” at the top. If we make material changes to how we collect, use, or share your personal information, we will notify you by email (if you have provided one) or by prominent notice on our Websites prior to the change becoming effective. Material changes will not be applied retroactively to personal information we collected before the change, unless we obtain your consent. We encourage you to periodically review this page for the latest information on our privacy practices.
5. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
One Love Organics, Inc.
Attn: Privacy Inquiries
101 Spaulding Court
Brunswick, GA 31525
Phone: (912)-434-4212
Email: service@oneloveorganics.com